These seemingly endless fees are just the irritation fuel that I need to create a spreadsheet with my clients' contact information: website, email, phone, etc. If I can find or create a way to funnel contracting clients to a better system or platform, one that will not charge us the earth and then say, "It's because you need our genius help desk system," I'm going to find it!
Especially for small business owners, either business or trouble tends to arrive in waves. For instance, if I pick up a phone call from a potential new client, that's the exact moment when the house phone will be ringing nonstop, and someone is also ringing the doorbell. For hours before or after, there's a flat calm in... Continue Reading →