Web 2.0 constantly pushes people to follow trends: pink is the new black, orange is the new black, gray is really a kind of modernized black, who knows. Once people are tired of trends, they usually return home and decide to get stable instead of trying to please everyone's wildly differing tastes. Variety is good, just don't set your hair on fire trying to figure out 'the new black'.
These seemingly endless fees are just the irritation fuel that I need to create a spreadsheet with my clients' contact information: website, email, phone, etc. If I can find or create a way to funnel contracting clients to a better system or platform, one that will not charge us the earth and then say, "It's because you need our genius help desk system," I'm going to find it!